What can you do today to create more value for your customer?
There are probably some small, inexpensive changes you can make that will make a big difference (as well as more expensive ones). Make a list and pick something to action.
Act as if someone is paying you $1,000/hour for every hour you spend making life measurably better for your customers — and $10/hour for everything else. In the long-run, the ratio will be about right. “ – Dharmesh Shah
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